Tel: 07889 821348
Email:

Tel: 07889 821348
Email:

Privacy Policy & Cookies

This privacy policy sets out how Caittom Publishing (we or us) uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. When using this website, should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 1, 2018.

Information you provide via the website contact form
When you use our website contact form you will usually supply a name, email address, and contact number on the online form.

What we do with this information

This information is NOT held or retained by us. We only use those details to reply to your question or comment. We will only ever use your materials to carry out your instructions to us – unless, very exceptionally, a court or other regulator orders us to disclose them.

When you contact us through the website

If you click on the email link we publish on our website – elaine@caittompublishing.co.uk – you may give us details such as your name, address, email address, and telephone number.

What we do with this information

We may use this information to do the following:

  • Provide you with information that you require from us (details of services, prices, terms and conditions, etc.) in order for you to make an informed decision whether to enter into a contract with us for the supply of services.
  • Complete any obligations through a contract subsequently agreed between us, enabling us to supply services to you.
  • Complete documentation, including invoices submitted to you and records required by HMRC. Very exceptionally, we may be ordered by a court or other regulator to disclose details provided by you.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

How we use cookies

We sometimes place small data files on your computer. These are known as cookies. Most websites do this.

They improve things by:

  • remembering settings, so you don’t have to keep re-entering them whenever you visit a new page; and
  • measuring how you use the website so we can make sure it meets your needs.

These cookies aren’t used to identify you personally.

They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish. We do not store any personal information in the cookies – nor do we place any cookies relating to advertising on the website.

To learn more about cookies and how to manage them, visit AboutCookies.org. Or please read on to find out more about how and where we use cookies.

Measuring website usage (Google Analytics)

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do that better.

Google Analytics stores information about which pages you visit, how long you are on the site, how you got here, and what you click on. We do not collect or store your personal information (e.g. your name or address), so this information cannot be used to identify who you are. We do not allow Google to use or share our analytics data with third parties. You can get more information on the cookies that Google Analytics stores in your browser via this link.

We believe that this type of cookie is essential to the running of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

You have the right to request details of personal information that we hold about you by writing to us at Caittom Publishing, 30 Goodwood Close, Stretton, Burton-on-Trent, Staffordshire DE13 0FP, or emailing us at elaine@caittompublishing.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, or if you have any questions about this privacy policy, please write to or email us as soon as possible, using the contact details above. We will promptly correct any information found to be incorrect.

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I couldn't recommend Elaine highly enough and just wish we had started working with her earlier.

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Mat Nation

Personalised Nation Limited

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